Bellman Jewelers, Inc. is committed to protecting your privacy online. Below is a description of what information is collected and how it is used.
When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information.
We do not sell or share your personal information to others or any affiliates. We use the customer information we collect for the sole purpose of filling orders, contacting purchasers to inform them of their order status, sending promotional information in compliance with the CAN-SPAM Act, and enhancing the use of our website.
Bellmans.com accepts credit cards as payment for purchases made on the website or over the phone.
We accept the following credit cards for your convenience:
Please make sure that your billing information submitted to Bellmans.com corresponds to the address where your credit card statements are received. This address should also be the same address that your credit card company has on file. If you are not sure of your correct billing address, please contact your credit card company for details.
We use UPS for our shipping needs.
Please keep in mind that UPS will not deliver to post office boxes, AFO/PFO addresses. Shipping rates will be calculated by which shipping option you choose and your shipping location.
Orders that are rec’d before 2:00 pm will be processed and shipped out that day. Orders received after 2:00 pm, will be processed and shipped out the following day. After hour, weekend and holiday purchases, will be processed on the next business day.
After an order is placed, you will receive an order confirmation via email. If there are any discrepancies with your order please contact Bellman Jewelers as soon as possible to correct the issue. When an order ships, another email will be sent out with tracking information.
Please keep in mind that UPS air and ground shipment time frames are based on business days only. Weekends and holidays are excluded. Saturday deliveries may be possible if the Saturday delivery option is selected.
Shipping Problems If you experience a delay in shipment, please use the tracking information provided to you via email and contact UPS.
If you are not completely satisfied with your purchase from Bellman Jewelers, Inc., you may return or exchange the item to the Bellman Jewelers, Inc. location or by shipping the item to:
1650 Elm Street
Manchester, NH 03101
Within 15 days of the original purchase. It is best if you accompany the return with the original purchase receipt.
Watches in their original condition (unworn and unaltered) may be returned within 15 days. They must be returned in their original packaging, with the instruction manual and any warrantee information.
Any merchandise that has been special ordered, customized or custom made cannot be returned or exchanged.
Once the item is received, it will be inspected before a refund will be applied to the customer’s credit card or an exchange can be made. Items that show any signs of wear or those that have been engraved, sized, or damaged in any way, will not be accepted for return.
If a mailed or shipped return package is damaged, it will not be accepted for return. Online refunds will be made in the same manner in which payment was made at the time of purchase. Items charged to credit or debit card will be credited to the same account to which the purchase was charged. Be advised that credit companies may take up to 4-6 weeks to process a charge back.