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If you experience a delay in shipment, please use the tracking information provided to you via email and contact UPS.

If you are not completely satisfied with your purchase from Bellman Jewelers, Inc., you may return or exchange the item to the Bellman Jewelers, Inc. location or by shipping the item to:

Bellman Jewelers

Attn: Returns 1650 Elm Street Manchester, NH 03101

Within 15 days of the original purchase. It is best if you accompany the return with the original purchase receipt.

Watches in their original condition (unworn and unaltered) may be returned within 15 days. They must be returned in their original packaging, with the instruction manual and any warrantee information.

Any merchandise that has been special ordered, customized or custom made cannot be returned or exchanged.

Once the item is received, it will be inspected before a refund will be applied to the customer’s credit card or an exchange can be made. Items that show any signs of wear or those that have been engraved, sized, or damaged in any way, will not be accepted for return.

If a mailed or shipped return package is damaged, it will not be accepted for return. Online refunds will be made in the same manner in which payment was made at the time of purchase. Items charged to credit or debit card will be credited to the same account to which the purchase was charged. Be advised that credit companies may take up to 4-6 weeks to process a charge back.